Alexitoto Terms & Conditions — A Complete Guide for Members

📋1. General Terms & Conditions

Alexitoto (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming platform operated specifically for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between the Platform and its members.

By using alexitoto, you confirm that you are at least 18 years old, that online betting is lawful in your jurisdiction, and that you are participating on this platform of your own free will and sound mind.

1.1 Scope of Application

These Terms & Conditions apply to the alexitoto website, mobile version, and any applications released in the future. They apply equally to all services, games, betting markets, and promotions on the platform.

• These Terms and Conditions are written in Bengali, and the Bengali version shall be considered the definitive version.
• Alexitoto reserves the right to modify these terms and conditions at any time.
• Continued use of the Platform following any changes will be considered acceptance of the updated terms.
• Members will be notified by email or SMS for any significant changes.

👤2. Account Registration & Management

To become a member of alexitoto, you must complete the registration process. All information provided during registration must be accurate, complete, and up to date. Creating an account with false information constitutes a violation of alexitoto's terms and conditions and may result in account suspension or termination.

2.1 Eligibility Requirements

• Registrants must be 18 years of age or older.
• Only one account per person is allowed — the same individual may not operate multiple accounts.
• Accounts are strictly personal — managing an account on behalf of others or through a third party is prohibited.
• Verification of the mobile number and email address provided at registration is mandatory.

2.2 KYC Verification

Alexitoto complies with international financial security standards. As a result, KYC (Know Your Customer) verification may be required before processing withdrawals above a certain amount or in cases of suspicious activity.

• Photo of National ID (NID) or passport.
• A utility bill or bank statement (dated within the last three months) for address verification.
• Proof of payment method ownership (e.g., bKash or Nagad number).

2.3 Password & Security

Keeping your account secure is your own responsibility. Use a strong password and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

🎯3. Betting Rules

All members should carefully read the betting rules before placing any bets on alexitoto. These rules apply to all Sports Betting, live betting, and casino games.

3.1 Betting Limits

• Minimum bet: ৳50 (fifty BDT).
• Maximum single bet: depends on the specific event — displayed separately for each market.
• Daily maximum betting limits are determined by the member's account verification level.

3.2 Bet Cancellation Policy

Alexitoto reserves the right to void a bet under any of the following circumstances:

• If an event is cancelled or postponed.
• If a technical error is found in the odds or related information.
• If evidence of match fixing or result manipulation is found.
• If a member places bets using multiple accounts.

3.3 Result Settlement

All bet outcomes are determined based on official results from the relevant sports authority. If your payout is not processed within 72 hours of the result, please contact our support team.

💳4. Payments & Withdrawals

Alexitoto supports the most popular payment methods in Bangladesh. The following rules apply to all deposits and withdrawals.

4.1 Deposit Rules

• Minimum deposit: ৳300.
• Supported methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits are typically credited to your account within 1–5 minutes.
• No processing fees on deposits.
• Only payment methods registered in the member's name may be used.

4.2 Withdrawal Rules

• Minimum withdrawal: ৳500.
• Maximum daily withdrawal: ৳1,00,000 (for verified accounts).
• Withdrawal requests are typically processed within 5–30 minutes.
• Withdrawals can only be made using the same method used for the original deposit.

🎁5. Bonus & Promotion Terms

Alexitoto offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before accepting any offer.

5.1 Welcome Bonus

New members receive a special welcome bonus on their first deposit. The conditions required to claim this bonus are:

• The first deposit must be made within 30 days of registration.
• The minimum deposit amount is ৳500.
• Wagering requirement for bonus funds: 10x the original bonus amount.
• Wagering period: must be completed within 30 days of the bonus being issued.

5.2 General Bonus Rules

• Multiple bonuses cannot be active at the same time (unless explicitly stated in the offer).
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• If bonus abuse is detected, the bonus may be forfeited and the account suspended.
• Each promotion has its own validity period and applicable terms.

⚖️6. Responsible Gaming

Alexitoto believes betting should be an enjoyable form of entertainment — and should never become a source of harm. We are committed to promoting responsible gaming in accordance with the alexitoto Terms & Conditions.

• Members can set their own daily, weekly, or monthly deposit limits.
• A cooling-off period or self-exclusion can be requested at any time.
• Alexitoto reserves the right to impose restrictions on an account if suspicious activity is detected.
• Registering an account for anyone under the age of 18 is strictly prohibited.

If you are experiencing gambling-related issues, Responsible Gaming Visit the page.

🔐7. Privacy & Personal Data

Alexitoto places the highest importance on member privacy. Any information you provide is used solely for platform operations, security assurance, and legal compliance.

• Personal information is never sold to third parties.
• Information may be disclosed to government authorities when required by law.
• All data is secured with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read it here.

🚫8. Account Closure & Suspension

Alexitoto reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Account hacking or selling access to a third party.
• Violation of anti-money laundering policy.
• Harassment of other members or staff.

Upon account closure, any valid balance will be returned; however, bonus funds may be forfeited. Members may also request to close their account at any time.

🤝9. Dispute Resolution

If a dispute arises regarding a bet outcome, payment, or account-related matter, the member should first reach out to our support team.

• Disputes must be reported within 72 hours of the incident.
• The support team will provide an initial response within 48 hours.
• If a resolution cannot be reached, the matter will be settled through a mutually agreed neutral mediator.
• Alexitoto's decision shall be final and binding in the resolution of all disputes.

🔄10. Changes to Terms & Notice

Alexitoto may update or modify these Terms & Conditions, in part or in full, at any time. Notice of changes will be communicated in the following ways:

• Notifications sent to your registered email.
• Notification banners on the Platform's home page.
• Updating the "Last Updated" date at the top of this page.

Continued use of the Platform after any changes will be considered acceptance of the updated terms. For significant changes, notice will be provided at least 7 days before they take effect.