Alexitoto Privacy Policy — Your Data, Our Responsibility

📄1. Introduction

Alexitoto is an internationally licensed online betting and gaming platform. We believe transparency is the cornerstone of a trustworthy platform — especially when it comes to users' personal data. In this Privacy Policy, we explain clearly: what information we collect, why we collect it, how it is stored, and the full extent of your rights.

Alexitoto's privacy policy is built in accordance with international data protection standards. We comply with the European GDPR (General Data Protection Regulation) and the guidelines of international gaming licensing authorities. This policy has been published in Bengali for our Bangladeshi members and shall be considered the definitive document.

Our goal is simple — when you're enjoying betting on alexitoto, the last thing you should have to worry about is your data security. Keeping your data safe is our responsibility; enjoying the platform is yours.

📥2. What Data We Collect

Alexitoto only collects data that is strictly necessary for platform operation, security, and legal compliance. No unnecessary information is collected.

2.1 Information Collected at Registration

• Full name (as shown on National ID)
• Date of Birth (for age verification)
• Mobile Number & Email Address
• Current address (down to district/upazila level)
• Preferred Language & Currency

2.2 Information Collected During KYC Verification

• Scanned copy of National ID (NID) or Passport
• Proof of address document (utility bill or bank statement)
• Proof of payment method ownership

2.3 Information Collected Automatically During Use

• IP address and device type
• Browser & Operating System Information
• Login Time, Location & Session Duration
• Click and navigation patterns on the platform
• Transaction History (Deposits, Withdrawals, Bets)

🎯3. How Your Data Is Used

Alexitoto uses the information collected under its privacy policy solely for the stated purposes. Your consent will be obtained before any data is used for a different purpose.

3.1 Primary Use

• Account creation, management, and verification.
• Processing deposits, withdrawals, and transactions.
• Determining betting outcomes and processing payouts.
• Customer support and dispute resolution.
• Compliance with international Anti-Money Laundering (AML) regulations.

3.2 Secondary Use (Subject to Consent)

• SMS/email notifications for new bonuses and promotions.
• Personalized offers and tailored experiences.
• Usage analytics for platform improvement.

🤝4. Data Sharing & Third Parties

Alexitoto never sells your personal data to third parties for commercial purposes. However, limited data may be shared with trusted partners in specific circumstances.

4.1 When Data Is Shared

• Payment Processors: bKash, Nagad, Rocket — minimum data required for payment verification.
• Legal Authority: In cases involving a court order or government investigation.
• Licensing Authority: During gaming license renewal and audits.
• Security Partners: Fraud detection system (encrypted data only).

4.2 What Will Never Be Shared

• Personal data shared with advertisers or marketing companies.
• Account or transaction details on social media platforms.
• To other betting platforms or competing companies.
• Any unspecified third party without your explicit consent.

🍪5. Cookie Policy

Alexitoto uses cookies to enhance user experience and maintain platform security. Cookies are small data files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Maintaining active login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember your language preference, theme settings, and game position.
• Analytics Cookies: To understand which pages are visited most (anonymized data).
• Security Cookies: To detect multiple accounts or fraudulent activity.

5.2 Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. However, blocking essential cookies may cause certain features of the platform to stop working properly.

🔐6. Data Security Measures

Alexitoto uses industry-leading security technology to protect your data. Our security layers are detailed below.

• SSL/TLS Encryption: Every data transfer is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification available at login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Server Security: Data is stored on internationally certified servers.
• Auto Logout: Sessions automatically expire after a period of inactivity.
• Unusual Login Alert: Login attempts from a new device or location will trigger an SMS/email alert.

✋7. Your Rights

Under alexitoto's Privacy Policy, every member has specific rights over their own data. You may exercise these rights at any time.

📅8. How Long Your Data Is Retained

Alexitoto does not retain data longer than necessary. Retention periods are determined by the type of data and applicable legal obligations.

Once the retention period expires, data is automatically deleted securely or fully anonymized.

👶9. Protection of Minors

Alexitoto strictly prohibits anyone under the age of 18 from registering or using the platform. In accordance with our Privacy Policy, no personal data from minors is collected or stored.

• Date of birth is verified at the time of registration.
• In cases of doubt, proof of age documentation will be requested.
• If a user is identified as a minor, their account will be immediately closed and all collected data will be deleted.
• If a parent or guardian believes their child is using our platform, please contact us at support@alexitoto.click.

🔄10. Policy Changes

Alexitoto may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• A summary of changes will be sent to your registered email.
• A notification will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, at least 7 days' notice will be given before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

📬11. Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection Team.

Please include your registered email address in the request so we can identify and assist you promptly.